Terms and Conditions i2malaysia — Platform Usage Guidelines

§1 Acceptance of Terms

Welcome to i2malaysia. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Player" or "Member") and i2malaysia ("Platform", "We"). By accessing, registering, or using any part of the i2malaysia platform — whether via the website or mobile app — you expressly acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions set out herein.

If you do not agree with any part of these Terms, you are advised not to proceed with registration or use of the i2malaysia platform. Continued use of the platform following any changes to these Terms constitutes acceptance of those changes.

§2 Account Eligibility & Registration

To register and use i2malaysia's services, you must meet the following eligibility requirements:

• Age 18 years and above at the time of registration.
• Acting as an individual on your own behalf, and not on behalf of any third party.
• Not listed on a self-exclusion register of any gambling platform.
• Not holding more than one active account at i2malaysia at any given time.
• Providing accurate, up-to-date, and complete personal information during registration.

I2malaysia reserves the right to request identity verification (KYC) documents at any time, including copies of an identification card, driving licence, or other official documents deemed necessary. Failure to provide the requested documents within the stipulated timeframe may result in temporary suspension or account closure.

§3 Deposits & Payments

I2malaysia accepts a range of deposit methods including FPX (online banking), major digital wallets, and local bank transfers. All deposits are processed automatically and credited to the player's account shortly after payment confirmation is received.

Item	Deposit	Withdrawal
Minimum Limit	RM 10	RM 30
Daily Maximum Limit	RM 50,000	RM 30,000
Processing Time	Instant – 5 minutes	15 minutes – 24 hours
Transaction Fees	None	None
Accepted Methods	FPX, Digital Wallets	Local Banks, Digital Wallets

All deposits must be made using a payment method registered in the member's own name. i2malaysia does not accept deposits from third-party accounts. Any attempt to deposit funds using another person's account may result in account suspension and further investigation.

§4 Fund Withdrawal

Fund withdrawals at i2malaysia are processed via the same method as the player's original deposit, subject to availability. All withdrawal requests must meet the following conditions before being processed:

• Full and approved KYC identity verification.
• Minimum withdrawal amount of RM30 per transaction.
• No active bonus balance with an unfulfilled wagering requirement.
• Account is not under suspension or investigation.

I2malaysia aims to process withdrawals within 15 minutes for local digital wallets on standard business days. Bank transfer withdrawals may take up to 24 hours depending on the operating hours of the respective bank. i2malaysia is not responsible for any delays caused by third-party banking systems.

§5 Bonuses & Promotions

I2malaysia offers a variety of promotions and bonuses to both new and existing members. All bonuses are subject to the specific terms stated in each promotion. The general terms applicable to all i2malaysia bonuses are as follows:

• Each bonus carries a wagering requirement that must be met before any bonus-related wins can be withdrawn.
• The welcome bonus may only be claimed once per new member.
• Bonus funds and cash funds are managed separately in your account until the wagering requirements are met.
• I2malaysia reserves the right to withdraw any bonus granted if there is evidence of promotional abuse.
• Bonuses cannot be transferred between accounts or directly converted to cash.

Any attempt to abuse the i2malaysia bonus system — including but not limited to hedging bets, using multiple accounts to claim the same bonus, or system manipulation — will result in the cancellation of all active bonuses and related winning balances, and may lead to permanent account closure.

§6 Accepted Player Conduct

All i2malaysia members are expected to act in a responsible, respectful, and honest manner when using the platform. The following are strictly prohibited on the i2malaysia platform:

• Using software, bots, automated scripts, or any technical tools to gain an unfair advantage in games.
• Colluding with other players to manipulate game outcomes in Live Casino or table games.
• Conducting any financial transactions related to illegal activities or money laundering through the i2malaysia platform.
• Misusing customer support channels with offensive language, threats, or false information.
• Dishonestly filing a chargeback with a bank or payment provider after using those funds in gameplay.

I2malaysia monitors all platform activity on a continuous basis. Any suspicious behaviour will be investigated and appropriate action taken, including account closure without prior notice.

§7 Account Security & Password

You are fully responsible for keeping your i2malaysia account login credentials confidential, including your username and password. i2malaysia recommends using a strong and unique password, and never sharing your login details with anyone.

If you suspect your account has been accessed without authorisation, please contact the i2malaysia support team immediately. i2malaysia will not be held liable for any losses resulting from unauthorised access caused by the player's own negligence in safeguarding their login credentials.

§8 Account Suspension & Closure

I2malaysia reserves the right to suspend, restrict, or close any account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Confirmation that the player is under 18 years of age.
• Fraudulent activity, money laundering, or any other illegal activity.
• Multiple account registrations by the same individual.
• Failure to provide the requested KYC documents within the specified timeframe.
• Account closure requested by the player themselves for self-exclusion purposes.

If an account is closed due to a breach of the Terms, i2malaysia reserves the right to freeze and forfeit any remaining funds in that account, including pending withdrawals. i2malaysia's decision in this matter is final.

§9 i2malaysia Liability Limit

I2malaysia provides the online gaming platform "as is" without any written or implied warranties beyond what is expressly stated in this document. i2malaysia will not be liable for:

• Any service disruption caused by factors beyond our control, including internet infrastructure failures, power outages, or natural disasters.
• Financial losses arising from the player's own wagering decisions.
• Processing delays caused by third-party banking or payment systems.
• Any indirect, consequential, or punitive losses arising from the use of the i2malaysia platform.

In all circumstances, i2malaysia's maximum total liability to any player is limited to the net deposit amount made by that player within the 30 days preceding the claim.

§10 Responsible Gaming

I2malaysia is committed to responsible gaming practices. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session limits, and self-exclusion options. Players who feel they may have a gambling problem are encouraged to use these tools or contact our support team for assistance.

For more information on responsible gaming and available support resources, please visit the Responsible Gaming us.

§11 Amendment of Terms and Conditions

I2malaysia reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being published on the i2malaysia website or app. It is the player's responsibility to review these Terms periodically to stay informed of the latest applicable version.

Continued use of the i2malaysia platform after any changes are published will be considered your acceptance of and agreement to the amended Terms.

§12 Applicable Law & Dispute Resolution

These Terms are governed by the laws and regulations applicable to the operation of the i2malaysia platform. Any dispute arising in connection with the use of the i2malaysia platform shall first be resolved through our customer support channels on an amicable basis.

If an amicable resolution cannot be reached within 30 days from the date the dispute is reported, both parties agree to refer the dispute to binding arbitration in accordance with the international arbitration procedures adopted by i2malaysia. The arbitration decision is final and binding on both parties.